Operations

The Operations Manager oversees the day-to-day operation of buses, bus routes, bus drivers and the Dispatch Center. Responsibilities include:

  • Ensure compliance to FTA and ADA requirements.
  • Respond to emergency situations.
  • Ensure schedule adherence for fixed routes and dial-a-ride service.
  • Collaborate with other departments to insure safe and effective delivery of service.
  • Dispatch Center daily operation.
  • Oversees training new drivers, dispatchers and cleaners.
  • Reports to the General Manager.

To contact the Operations Manager, please go to the contact page.

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Blue Water Area Transit professional drivers and staff receive regular, ongoing training in many areas, including customer service, safety and security, first-aid, FTA regulations and more.  You can depend on BWAT to be up-to-date.